Terms & Conditions

Terms & Conditions

By using our website, you are accepting our Terms & Conditions of use. These terms and conditions apply only to purchases made through our website.

As a thank you for ordering from the Good Life Shop, Ray will send you his twice weekly newsletter, the Good Life Letter. There is no charge for this and you can unsubscribe at any time by clicking on the unsubscribe link at the top of the email.

The information and data displayed on www.shop.goodlifeletter.com website is to the best of our knowledge accurate at the time of publication. However we provide no guarantees, warranties, or assurances of any kind that the site is error free and reserve the right to make modifications at any time without prior notification.

We will take all reasonable care to ensure that all details, descriptions and prices of the products appearing on www.shop.goodlifeletter.com are correct at the time of entering and are kept up to date.

We supply customers in the UK, Europe & Worldwide. Our prices are in pounds sterling and include all duties and VAT at the current rate of 20%.

After Brexit each European country is imposing varying charges to import goods from the UK (which we are unable to predetermine before we send orders out) this means that you need to be clear what these local costs are going to be before ordering from us.

Some customers (from Spain and Ireland) have reported that there have been no additional costs but a customer from Belgium was hit with high charges. As each country seems to be dealing with the matter separately we can’t be responsible for any charges incurred, please check these before ordering.

Whilst we make every endeavour to supply your ordered items within five days of purchase, we cannot accept any liability for late delivery or failure to fulfil an order in a particular timescale.

Our aim is to give 100% satisfaction to our customers. If you are not happy with any products that you have received please return them to us for a full refund with in 28 days.

As a thank you for ordering from the Goodlife Shop you will receive Ray Collins’ free newsletter, the Goodlife Letter. It’s packed with natural health tips, news, recipes, and the latest medical breakthroughs – but it won’t bore you! Ray delivers everything in his unique style that will bring a smile to you face. These e-mails are free, you can unsubscribe at any time and we will never pass your details onto anyone else.

The Goodlife Letter will not disclose your details to any third parties without your consent. Any information we keep is used under the strict guidelines of The Data Protection Act 1998 and will be held securely in accordance with the law and good business practice.

Returned Delivery Policy

Where goods have been posted out and get returned to us due to failure to collect by our customers after notice by the Royal Mail, we reserve the right to recharge postage for these items to be resent.